Observation is more than just watching; it's a critical component of ensuring safe and efficient task execution. HRETD's "Planned Task Observations" course offers a structured approach to this essential activity, covering key aspects such as hazard identification, compliance auditing, and data recording. Multimedia features like quizzes and videos serve to enhance the learning process, providing a well-rounded educational experience.

See More, Do Better. The course engages participants in practical exercises designed to hone their observational skills. Through role-playing and simulated work scenarios, you'll learn how to conduct effective planned task observations, identify potential risks, and suggest appropriate control measures. This in-depth understanding enables you to contribute constructively to workplace safety.

Successful completion of the course will result in a CETA-accredited certification, testifying to your competence in conducting planned task observations. The skills acquired through this training can lead to improved work practices, reduced incidents, and a culture of continuous safety improvement within your organisation.

Health and safety training

Planned task observation development and implementation training

Occupational health and safety

Course content

Introduction to Planned Task Observations

We cover the purpose and importance of planned task observations, understanding the role of task observations in maintaining workplace safety and productivity, and the key components of a successful observation process

Preparation for Planned Task Observations

This module focuses on the steps necessary to prepare for a planned task observation, including selecting appropriate tasks, establishing observation objectives, identifying relevant standards and procedures, and coordinating with involved personnel and departments.

Conducting Planned Task Observations

We discuss the techniques and best practices for conducting effective task observations, such as establishing rapport with workers, maintaining objectivity, observing without interrupting workflow, and providing constructive feedback during the observation process.

Recording and Documenting Task Observations

Participants will learn about the importance of accurate and thorough record-keeping during task observations, including methods for documenting observations, key information to capture, and the use of standardized forms and templates to ensure consistency and clarity.

Analyzing and Evaluating Observation Data

In this section, we cover the process of analyzing and evaluating data gathered during task observations, identifying trends and patterns, assessing compliance with established standards and procedures, and determining areas for improvement or corrective action.

Follow-up Actions and Continuous Improvement

This module emphasizes the importance of effective follow-up actions after a task observation, including communicating results to relevant personnel, implementing corrective actions, monitoring progress, and using observation data to drive continuous improvement in workplace safety and efficiency.

Legal and Regulatory Considerations

In this section, participants will explore the legal and regulatory considerations related to task observations, understanding the requirements for compliance with relevant workplace safety and health regulations, and the potential consequences of noncompliance.

Assessment methods

We conduct a formative theoretical assessment at the beginning of the course to gauge the learner’s initial understanding (novices only). At the end of the training, a summative theoretical and practical application assessment is conducted, to find if the learner is competent; if not, additional developmental areas are identified and suggested.